Sadly some website design companies victimize clients
deciding to move on. It matters to own your domain name
to prevent problems down the road. Twice in the
last month customers shared stories of web designers
failing to cooperate with a client moving on making it
difficult to change website design firms.
Best Practices Regarding Domain Name Ownership
Own your name.
Pegasus Ventures acts as a "registrar" through GoDaddy setting up accounts for each customer with a user name, password, and personal identification number clients change at will. So while branded as Pegasus Ventures GoDaddy actually provides the platform as well as 24 hour, 7 days a week customer service.
Every web developer needs only the user name and
password for the hosting account and the path to the
"public html" files.
Does my web designer need access to my domain name account?
Sometimes making things easier web developers access the account and Pegasus Ventures suggests this as a temporary matter and when done recommends changing the account password once the webmaster completes setting up the hosting account.
do I have to use the web designers registrar?
Every reputable web design firm knows the universal process to upload and maintain website files. The client decides whether Pegasus Ventures hosts the site on our platform or chooses to use the hosting platform provided by the client's registrar. Every reputable web development firm explains the pros and cons of using the developer's hosting or using the hosting available with the client's current registrar.
Pegasus Ventures believes no legitimate reason exists to transfer any domain name, ever, from an account in the client's name to an account controlled by a web designer.
my webmaster is a good person- but watch that bus!
Okay...and Pegasus Ventures hopes it works out!
However, stealing domain names happens quite a bit with
Pegasus Ventures running into the issue twice in the
last month. In one case the small business ended up
taking the web designer to court as the guy not only
refused to turn over the domain name but took down the
website replacing it with a page saying the company went
out of business. In an ongoing case the firm being
replaced has created a nightmare of paperwork in an
effort to make it difficult for the client to move on.
Owning the domain name prevents anyone tempted to do
harm. Yes, you will win the lawsuit but it's a bucket of
trouble entirely avoidable.
Another great reason Pegasus Ventures uses explaining this to customers? What happens if your web designer gets hit by a bus?
It just makes good sense to own and control your own domain name.
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